pinass77 Privacy Policy

1 Introduction

pinass77 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all individuals who interact with the pinass77 online casino and sports betting platform (the "Platform"). We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.

This Privacy Policy describes the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, the measures we take to keep it secure, and the rights you have as a data subject under Philippine law. This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR), as enforced by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy should be read together with the pinass77 Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2 Personal Data We Collect

pinass77 collects personal data from you in several ways — directly when you provide it to us, automatically when you use the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

2.1 Data You Provide Directly

• Identity Data: Full legal name, date of birth, gender, nationality, and copies of government-issued identification documents (e.g., PhilSys National ID, passport, driver's license, UMID, SSS/GSIS card) submitted for KYC verification.
• Contact Data: Philippine mobile number, email address, and residential address (city/municipality, province).
• Account Data: Username, encrypted password, account preferences, and communication settings.
• Financial Data: Payment method details (GCash mobile number, PayMaya account, bank account name and number for BPI, BDO, or Metrobank), deposit and withdrawal transaction records, and account balance history.
• Communications Data: Records of your interactions with pinass77 customer support via live chat, email, or any other channel, including the content of those communications.
• Responsible Gaming Data: Self-imposed deposit limits, cooling-off periods, self-exclusion requests, and any other responsible gaming preferences you configure on your account.

2.2 Data Collected Automatically

• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, session duration, click patterns, search queries within the Platform, and features accessed.
• Transaction Data: Timestamps, amounts, and outcomes of all gaming transactions conducted on the Platform.
• Location Data: General geographic location inferred from your IP address (country and region level only; pinass77 does not collect precise GPS location data).

2.3 Data from Third Parties

• Identity verification data from KYC service providers used to confirm the authenticity of documents you submit.
• Payment confirmation data from payment processors including GCash, PayMaya, BPI, BDO, and Metrobank.
• Fraud prevention and risk assessment data from third-party security and compliance service providers.

3 How We Use Your Personal Data

pinass77 processes your personal data only for specific, legitimate purposes. The table below summarizes the primary purposes for which we use your data:

pinass77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, pinass77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our obligations under the pinass77 Terms & Conditions, including account management, payment processing, and the delivery of gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including the Data Privacy Act, the Anti-Money Laundering Act (AMLA), PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for pinass77's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided those interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending you marketing communications or promotional offers — we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time by updating your account communication preferences or contacting our support team.

5 Data Sharing and Disclosure

pinass77 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, solely to facilitate deposit and withdrawal transactions on your behalf.
• KYC and Identity Verification Providers: Third-party service providers engaged to verify the authenticity of identity documents submitted during account registration or withdrawal processing.
• Game Content Providers: Licensed third-party game studios and live dealer platform providers who supply the games available on pinass77. These providers may receive anonymized session data necessary to deliver their services.
• Fraud Prevention and Security Providers: Specialist third-party services used to detect and prevent fraudulent activity, money laundering, and unauthorized account access.
• Regulatory and Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law, court order, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by pinass77 in connection with the operation of its business, subject to strict confidentiality obligations.

6 Data Retention

pinass77 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your account's active status and for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and AMLA record-keeping obligations.
• Financial and Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, as required under the Anti-Money Laundering Act and its implementing rules.
• Communications Data: Customer support records are retained for up to three (3) years from the date of the interaction.
• Technical and Usage Data: Retained in aggregated or anonymized form for analytical purposes; identifiable technical data is retained for up to twelve (12) months.
• Marketing Consent Records: Retained for the duration of your consent and for a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required for any legitimate purpose, pinass77 will securely delete or anonymize it in accordance with our internal data disposal procedures.

7 Security Measures

pinass77 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the pinass77 Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. pinass77 staff are granted access only to the data necessary to perform their specific job functions, and all access is logged and audited.
• Password Security: Account passwords are stored using one-way cryptographic hashing algorithms. pinass77 staff cannot view your password in plain text.
• Two-Factor Authentication (2FA): pinass77 offers optional two-factor authentication for player accounts to provide an additional layer of security against unauthorized access.
• Regular Security Audits: pinass77 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in the Platform.
• Staff Training: All pinass77 personnel who handle personal data receive regular training on data privacy obligations and security best practices.

While pinass77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying pinass77 immediately if you suspect any unauthorized access to your account.

8 Cookies and Tracking Technologies

pinass77 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security and fraud prevention functions. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These cookies enable core features such as account login sessions, security tokens, and load balancing. They cannot be disabled without affecting Platform functionality.
• Performance and Analytics Cookies: Used to collect anonymized information about how players interact with the Platform, including which pages are visited most frequently and how long sessions last. This data helps pinass77 improve the Platform experience.
• Functional Cookies: Used to remember your preferences, such as language settings, game display options, and responsible gaming configurations, so you do not need to re-enter them on each visit.
• Security Cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the pinass77 Platform. pinass77 does not use cookies to serve third-party advertising.

9 Your Data Subject Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pinass77:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data pinass77 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain account details directly through your pinass77 account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pinass77's legal retention obligations under AMLA and PAGCOR regulations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. You may opt out of marketing communications at any time through your account settings.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: If you believe pinass77 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10 Children's Privacy

The pinass77 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations and Philippine law governing casino-style gambling. pinass77 does not knowingly collect personal data from individuals under the age of 21.

If pinass77 discovers or has reason to believe that a registered account belongs to a person under 21 years of age, we will immediately suspend the account, void any associated transactions, and permanently delete all personal data associated with that account. Any funds deposited by an underage player will be handled in accordance with applicable regulatory requirements.

If you are a parent or guardian and believe that a minor in your care has registered an account on pinass77, please contact our support team immediately so we can take appropriate action.

11 Changes to This Privacy Policy

pinass77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidelines, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address associated with your account.

The "Last Updated" date at the top of this page indicates when the current version of this Privacy Policy came into effect. Your continued use of the pinass77 Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how pinass77 protects your personal data.

12 Contact and Data Privacy Officer

pinass77 has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact us through the following channels:

• Live Chat: Available 24/7 on the pinass77 website. Average response time is under 2 minutes.
• Email: [email protected] (plain text — not a clickable link). Please include "Data Privacy Request" in the subject line of your message.

pinass77 is committed to resolving all data privacy inquiries promptly and in full compliance with the Data Privacy Act of 2012 and NPC regulations. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.